Customer Testimonials

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DealerRater May 24, 2022

Good friendly fast service, they explain what they did and if anything else is needed.

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DealerRater May 24, 2022

Good Visit. Took care of my requested service which was simple oil change and tire rotation. Included my service warranty which took care of the bill. Solid visit.

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Google May 23, 2022

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DealerRater May 23, 2022

I got an oil change and tire rotate, took about an hour, pretty good for not having an appointment.

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Google May 23, 2022

Great friendly and helpful staff. Keep up the great work.

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DealerRater May 22, 2022

Went for oil change they were friendly and very fast. Overall good experience and will be back

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DealerRater May 22, 2022

Friendly staff and got my car in quickly. Was informed every step of the way.

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Google May 21, 2022

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Google May 21, 2022

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DealerRater May 21, 2022

They are very friendly and cooperative their technicians are very well trained and do what ever necessary to fix the concern

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Google May 21, 2022

Drove 4+ hours to pick up my new SUV, I gave all the info over the phone, pick of Lisc etc. they had my purchase agreement for me in advance, so when I got there every thing was ready to go!! So quick , we were back on the road to head back to the Twin Cities ‼️ Everyone was very accommodating.

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Google May 21, 2022

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Google May 21, 2022

Excellent service

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DealerRater May 20, 2022

We told the salesman (Parker) we didn’t see what we were looking for and he went and found us a vehicle that wasn’t even completely intaked yet, but had what we wanted!

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Google May 20, 2022

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Google May 19, 2022

Great group of people to work with definitely will be purchasing from them again.

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DealerRater May 19, 2022

Luther Ford does a great job in the service dept and also in the sales dept. The people in the dealership are what make the difference because they are friendly and caring and are regular kind of folks that us customers like.

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Google May 19, 2022

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DealerRater May 19, 2022

They do a very good on all service I have done at Luther Ford and are very professional about it

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Google May 19, 2022

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DealerRater May 19, 2022

The visit was great. The price was fair. I always try to call a couple of days ahead to get in.

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Google May 18, 2022

Eric in service is awesome!

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DealerRater May 18, 2022

Everyone was very friendly and the inside of the building was very clean and organized. Easy access from service to the cashier and lounge. Thank you for the great job.

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DealerRater May 18, 2022

I drive from Wahpeton which has a Ford dealership to go to Luther Ford. Professional, reliable and truthful. Worth the 54 miles even for an oil change.

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DealerRater May 17, 2022

Steve Fisher does an excellent job of customer service! Made me feel more than just a number! Genuinely concerned, very honest about me and my vehicle and getting all I needed done with no “up sell” of service. Vehicle runs great!!! Thanks Steve and crew! P.S. - Washed and vacuumed my truck, did not expect that, very much appreciated! “It’s the service we don’t expect that we appreciate the most” Not sure who said it first, but it’s true!!!

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DealerRater May 17, 2022

From start to finish , I was thoroughly impressed! The staff was great, The vehicle was clean, Gas tank full & ready for a test drive & to be purchased! We drove from St. Paul, because Luther had the color I wanted! So we drove almost 4 hours each way. We were in & out the door in record time!

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DealerRater May 16, 2022

Great staff. They’re always friendly and professional. I also appreciate the free coffee and soda!

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Google May 16, 2022

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DealerRater May 16, 2022

Quick and easy. Staff was friendly and explained everything they went did. They did a great job

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DealerRater May 15, 2022

Clean facility. Very friendly staff. Easy to work with. Overall it was a great experience!

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DealerRater May 15, 2022

Friendly, professional prompt, and has genuine care and concern about the satisfaction of the customer.

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Google May 15, 2022

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Google May 15, 2022

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DealerRater May 14, 2022

Work was completed on time and for less than they originally had quoted me. Very friendly and professional. I’ve used Luther Ford for many years because they deliver me great service. They are my go to for all major repair needs on my truck.

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DealerRater May 14, 2022

The service advisor who greeted me was very helpful in providing info on the probable timeline for repairs. My shuttle driver was extremely friendly and timely! Everything went flawlessly

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Google May 13, 2022

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DealerRater May 13, 2022

Fair prices, not pushy about the sale. Very helpful on getting phones/electronics set up. Had a small issue after the purchase and they got it taken care of right away.

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DealerRater May 13, 2022

The service team was extremely professional and efficient. The area was very clean and comfortable.

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DealerRater May 13, 2022

Was super fast! I didn’t even have time to finish my coffee before it was done

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DealerRater May 13, 2022

They were very nice, they had me in for service and out in about a hour and half without a scheduled appointment.

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DealerRater May 12, 2022

I had a nail in my tire and it was fixed promptly. The staff was friendly and I was given an accurate wait time.

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DealerRater May 11, 2022

Wonderful service!! I only have 1 vehicle and don't have much leeway with having car in the shop but they were able to find the problem and get it fixed same day without me needing to worry about rides and how I was going to transport my daughter around!! A+ service thanks soo much Ryan!!

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Google May 10, 2022

Great service and communication by all parties involved in my transaction, even though it was a bit complicated. I very much appreciate the ease and willingness of the dealership to complete my transaction in a timely manner.

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DealerRater May 10, 2022

Luther did an awesome job of getting my vehicle in and getting the repair done I needed In a very timely manner

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DealerRater May 9, 2022

we have bought numerous vehicles from Luther Family Ford and all have been great experiences and would buy again.

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Google May 9, 2022

Had a great experience buying from Luther. I appreciated the straightforward buying process and easy to work with staff! Thanks to the team for providing an excellent experience!

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DealerRater May 9, 2022

Everything and everyone was great! Love the Explorer and the service is second to none.

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Google May 9, 2022

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DealerRater May 8, 2022

Very knowledgeable of the explorer and answered all of our questions.The finance was quick and easy

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Google May 8, 2022

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DealerRater May 8, 2022

Luther is the only place I have my ford escape serviced since I bought it was luther family ford.

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Google May 8, 2022

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Google May 8, 2022

Carter was great to work with on ordering my new truck and made the whole process seamless. This was the third vehicle I have purchased from Luther and will be back when the time comes again.

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DealerRater May 8, 2022

Wry helpful! Had good service and customer friendly!! Will continue to recommend to family and friends!!

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Google May 7, 2022

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Google May 7, 2022

Out experience was top notch. What made everything go so smoothy was our sales consultant Austin. He was extremely kind, nice, professional, and on top of things. No matter the time or how busy he was, he was able to to answer a call or text message. In fact, our schedule only allowed for a test drive on his day off and he still made things work for us. He's a true gem, I hope you keep him around.

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DealerRater May 7, 2022

Everyone was friendly and nice. The process was smooth and quick making for a very enjoyable process.

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DealerRater May 7, 2022

Everyone was very helpful replayed and courteous make sure I got the right worked out as quick as possible

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DealerRater May 7, 2022

My appointment for oil change was scheduled for 9am. I arrived a few minutes early and service was completed by 9:10am. Staff was very friendly. The text messages were helpful. Thanks!

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Google May 7, 2022

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Google May 7, 2022

great place to buy a vehicle. we were treated very well. thanks to Todd for all his help with several vehicles and also Terry on this f350.

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DealerRater May 6, 2022

It is the only place in town I would have my car serviced. People treat me so well like I am part of a family.

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Google May 6, 2022

Great service from appointment to check out. Steve, Brian and Lonnie were very courteous and attentive. Work performed was correct and timely.

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DealerRater May 6, 2022

Awesome, all the staff was very nice and worked quickly to get me in and out of there.

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DealerRater May 6, 2022

I always receive great service from Luther Family Ford. I am especially impressed with the level of communications from the service desk.

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DealerRater May 5, 2022

When I took my car in to the Express Lane for an oil change, they were prompt and got the job done. the waiting area was clean and well maintained and the cookies were excellent as always. Read the paper while I waited and the time flew by. done in no time and back on my way! Thanks

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DealerRater May 5, 2022

They got my car in and finished before the scheduled appointment...awesome, friendly and great at keeping me informed through text messages

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Google May 5, 2022

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Google May 5, 2022

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Google May 4, 2022

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Google May 4, 2022

The team did quick work and communicated in a timely manner! Thank you Luther!

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DealerRater May 3, 2022

I was pleasantly greeted by the service staff. The issue with my truck was quickly determined and the repair completed efficiently and timely. Thank you for the great service!

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Google May 3, 2022

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DealerRater May 2, 2022

Very, Very Fast oil change and checked everything over. I am very happy with the service. I will be back.

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Google May 2, 2022

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DealerRater May 1, 2022

Service was superior as well as the hospitality, work was done efficiently correctly and neatly!

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Google Apr 30, 2022

Roger D. Holland was a big help when looking for a truck. Laid everything out in front of you, very patient with the hole prosses. Felt like I was excepted into the luther family with all the greetings I got as well.

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Google Apr 29, 2022

They were easy to work with, communicated in the build status of our truck, and were wonderful in training of all the features on the truck!

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DealerRater Apr 29, 2022

I've always had great service from Luther Family Ford. Theirs staff takes the time to explain everything necessary.

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Google Apr 29, 2022

Eric and Bryan in the service department were great to work with and kept you updated on the progress of your vehicle. I’ll go back if I need more work done.

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Google Apr 29, 2022

Luther went above and beyond to make sure we were taken care of. Would highly recommend this Ford dealership!

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DealerRater Apr 28, 2022

Luthers service was fast, friendly, and professional. Will definitely be a returning customer . Thanks much.

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DealerRater Apr 28, 2022

When are car was towed to Luther we were told they would possibly not be able to get to our car until about May 15. It was April 18 when the car was taken to Luther. OnApril 26 service rep called and said had checked out our problem and would work on fixing problem. We picked our car April 27. Thank you

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DealerRater Apr 28, 2022

Friendly and knowledgeable team. They assisted me quickly and sent timely mobile updates and called me when the service was completed.

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DealerRater Apr 28, 2022

I overall had a good experience but my Salesman Carter was not very knowledgeable about the vehicle I was pursuing. He was only able to tell me the information that your website said about the vehicle. For future reference it would make a buyer more comfortable if the salesman is knowledgeable about the car they are trying to sell and confident in the information they are telling. I asked multiple questions and he acted like he knew the answer but then minutes later took back what he said. My specific vehicle had many recalls and when trying to learn more ...

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Google Apr 28, 2022

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Google Apr 28, 2022

Great team! Buying on line was a breeze and Trevor and his team provided great service!!

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DealerRater Apr 28, 2022

I’ve purchased a number of cars from Luther and the service has always been great!

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DealerRater Apr 27, 2022

Efficient and friendly good job quick lube is handy everyone is friendly like coming here

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DealerRater Apr 27, 2022

Always professional at this facility. Thank you for your attention to detail as always. Excellent

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DealerRater Apr 27, 2022

Quick, fast and reliable service, as always. Wait time for an appointment was several weeks out, but it was just a recall, so it worked out just fine

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Google Apr 26, 2022

Great as always. Very efficient. Very detail oriented. 🙂

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Google Apr 26, 2022

While driving through Luther Family Ford's lot a few days ago, I noticed the Ford Edge in Rapid Red sitting in the lot and went in to inquire about it. Tryg Letnes was the salesman that I oontacted and he was very helpful in explaining all of its features. We took it for a test drive and I fell in love with it. I was able to get a very good deal with trading in my present Ford Edge.

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DealerRater Apr 26, 2022

Repair shop was timely and courteous. They were able to resolve issue & fix it within the day.

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DealerRater Apr 25, 2022

The best and most caring dealership I have ever had and that goes back over 60 years!

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DealerRater Apr 25, 2022

They provide excellent service! They are friendly and knowledgeable. They provide excellent communication regarding diagnosis and projected cost of repairs.

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DealerRater Apr 24, 2022

Needs an inventory of new vehicles to sell.Fifteen words, fifteen words, needs 15 words.End.

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DealerRater Apr 24, 2022

Entire team did an outstanding job! From our excellent salesman Trevor to Ben in Finance. Very knowledgeable and never pushy. Highly recommend this team!

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DealerRater Apr 24, 2022

East to work with. Good communication. I would definitely recommend Luther’s service center and their sales staff.

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Google Apr 24, 2022


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