Customer Testimonials
Best place to buy a vehicle
Nathan was a great help super professional and flexible with our time changes as we headed in to complete the purchase.
I have had good experiences at this dealership, as they generally have a professional approach and a decent selection of vehicles. The staff seems knowledgeable about the lineup and is usually willing to walk you through the options without too much pressure. It is a solid place if you are in the market for a new or used Ford, and they seem to be well organized when it comes to scheduling maintenance appointments.
TRINITY IS THE BEST, absolutely recommend him to everyone in need to a car. I went in just looking ended up test driving my DREAM CAR. I was on fence about it for a little but he reassured me be needing a FUN car. When I had questions he responded instantly. Trinity is the nicest guy you will ever meet.
Quick and thorough! Courtesy Car and Driver were excellent as well! Work was complete fix.
Easy to schedule, quick turnaround!
Great customer service.
I had a wonderful experience buying my new vehicle. I got exactly what I wanted. Thank you Tim Z, Conner and Ben.
Our experience with purchasing a Bronco from John was 👍.
Best price dealer. No features or befits that sets them apart. They just happen to have the vehicle and color I wanted on hand.
We continue to buy our vehicles from Luther Family Ford. We have purchased several vehicles from them and would recommend them to others, as we have always had a wonderful experience.
They found the part we needed quickly and were very friendly and professional.
Steve was amazing! He explained everything that was wrong with my car, and everything they did to fix it in a clear simple way for me to understand. He was very kind and respectful. The service was great. Ford has good facilities for customers to hang out while waiting. Overall, great experience!
I’ve had a great experience here and a not so great one today. Driving through Fargo our window got stuck down with spring rain in the forecast. I had a toddler with me & the service writer Matt S. Got me right in, had a tech diagnose it, checked with my warranty & kept me updated— while my toddler played with their car race track in their kid waiting room. I was actually able to relax and not worry about my kid stressing the other waiting people out & just play with him. Matt made sure the diagnostic was ... Read More Google - Apr 27, 2026
Bought my 2025 Ford F150 from Jeff and it was great experience. I recommend him to everybody very helpful great gentleman and their managers are amazing. I was treated like a king.
I was very satisfied with my experience purchasing a new vehicle at Luther Ford. At no time were they pushy or demanding. John H. was a pleasure to work with as my sales professional.
Very good
Service advisor Steve Fischer was fantastic. If you need service at Luther Family Ford be sure to ask gor Steve.
Great group of technicians to get things done
Buying a truck at Luther was a great experience all around. Tim Zastrow was a top notch sales person, I would highly recommend seeking him out if you are looking for a knowledgeable sales person and professional experience.
Conner the business manger also gave us a great experience, very professional and prepared.
I have had consistently great experiences in the service department, the service manager Jennifer Brinkman is one of the best I have ever experienced at a dealership.
Luther is a big company but it doesn’t feel that way because of the great experience provided by staff like ... Read More Google - Apr 11, 2026
GO FORD, THEY TAKE GOOD CARE OF YOU AND YOU GET ALL THE FUTURES PHONE REMOTE START FREE.
The experience was very positive. My salesman Justin was very thorough and responded quickly during our conversations. The vehicle was exactly as described and the way it appeared online.
Wow, installed 4 new tires all good. Apparently did 12 point inspection under the hood and failed to close up the air filter cover i found it open unclipped hanging there and didn't put battery cover back on as found it laying on the grill. Always need to recheck the work of these guys.
Luther Ford is the best across the board! I am a returning customer for my vehicle purchase and will continue to use their awesome service department as needed. My Salesman Roger and finance rep Connor were so knowledgeable, personable and kind throughout the whole process. Thank you Luther Ford!
Luther Family Ford customer over 20 years and always a good pleasant experience.
I was very satisfied with my experience at Luther Ford.
Luther Family Ford outstanding. Jeff A. Salesman was outstanding. Nate Manager Outstanding and Connor in Finance outstanding. Highly recommend Luther Family Ford and above mentioned for a great car buying experience!
Connor is the best. He and his team provided me a great deal on a new truck! This is my 2nd vehicle purchased at Luther Ford- I travel from Sioux Falls knowing the service will be top notch.
Recently purchased a vehicle with Tim Z and we had a great experience! Everyone was super nice and made everything very easy.
Got bounced around alot when looking to get an estimate for replacement part
Good price. Good service. Good communication. I recommend this dealership to anyone who wants to make sure their vehicle stays a good shape for years to come.
Great place to have your vehicle serviced!! Repair and communication throughout the process were top notch!!
Luther Ford has very polite customer service and did fast quality work on my vehicle!!! Highly recommend calling them for future business!!!
Tim "z" was awesome to work with. thorough and helpful throughout the process. would definitely recommend.
Luther Family Ford handled the problem as expected. I like the local touch. Let the local Ford schedule the appointments. Better service. Great job.
Ryan and his team are top notch. Always treating me and my vehicle with kindness and respect. They find a solution and aim to fix it as quickly as possible! Appreciate all they do. Thank you, Luther Family Ford!
A great experience from start to finish! Highly recommend Luther Family Ford for your next vehicle purchase.
Great service and communication. Made the warranty process easy and stress free!
Great communication and fair pricing, today that’s all you can ask for. Great cookies also!
Just bought a Bronco from Terry and he was great to work with. Never in my life have they kept lowering the numbers in a sale but Terry somehow did. It was fast, pressure free, and enjoyable experience.
exceptional service, they listen to you. I have had bad experiences with other dealership. I know I am getting quality service.
Great buying experience with my new F150 at Luther Family Ford. The truck is a business truck, and I had certain options that I wanted. After looking at every dealership within 300 miles of my home, I found the best deal here. The buying process was smooth thanks to Dave (the Commercial Account Manager). When it was time to sign all the paperwork, Conner in Finance took over and was quick and efficient. One of the best buying experiences of my life. Thank you so much for your outstanding customer service and professionalism. I have told others in hopes that they ... Read More Google - Feb 19, 2026
The best Ford dealership in the Red River Valley. Great selection to choose from. They have talented people on their staff.
Trinity and Bradley helped me tremendously! I purchased a two door standard bronco from Connecticut and they made the process seem less and transparent every step of the way for a great price. I highly recommend this dealership regardless of where you live.
I was checked in quickly. Technician kept Me updated throughout the process. Technician knew I was moving halfway across the country and made sure that everything was perfect
Justin was amazing. Even answered some questions I had on his day off. Noah was also great. Go see them.
Bought a truck from out of state. Very responsive, and within 36 hours of me contacting them I was heading out the door with the truck. Josh was fantastic - and the Finance manager was great too. Nobody here was pushy or made me feel pressured. Great experience!
We were well taken care of at Luther Ford when getting our brakes fixed.
The pickup option is super convenient and our service advisor informed me of everything I needed to know. I highly recommend Luther for any car repair.
Great attention was paid to every detail. And the follow-through was amazing. What a great service staff!
Wonderful Family Ford company. Never once had issues. I think people who have issues with the dealers are probably just rude people or crazy.
Ryland was awesome. Got me in and done quickly
I’ve had nothing but great service at Luther Family Ford.
Great place to purchase from and phenomenal staff across the board.
Excellent customer service. Nice variety of vehicles from which to choose. Financing was not a problem. Overall, outstanding business. Two thumbs up.
Great service repair highly recommend
Luther has the most amazing service! Great communication, very professional and convenient. Highly recommend!
10/10 would recommend
All good
Friendly and helpful
Exceptional service this morning. Truly went above and beyond after a simple miscommunication. Shout out to Jennifer Brinkman and others that helped in the service department along with the valet gentleman. You are appreciated!
Luther Family Ford made sure my pickup buying experience was unique snd memorable.Great options and knowledgeable courteous staff.Special thanks to sales consultant Ethan Kay.
Got me in early on a busy day to replace a battery for my Maverick that only they had--nobody else in town had it. Great service appreciated...thank you.
Service was good, welcomed, and checked in right away, was updated by Brady, once my truck was brought in, got video of overall inspection under truck as well as under hood. A little more then I would normally spend, but worth it, didn't try to upsell on anything, suggested battery replacement in near future
Service Dept with Brady did a great job.
The sales and service have always been primo. Luther is there to serve the customer.
Jeff in Sales and Ben in Finance were both great to work with. They were never pushy, and the entire process moved at our pace, including working through the trade-in. They even put in writing that their paint guy would touch up a few scratches, which they followed through on. If you’re a veteran, you may also qualify for a $1,000 gift card to use at any Luther location—we’re planning to save ours for new tires down the road. Highly recommend. We’ll be back. Thanks, guys!
Luther family ford saved me time and resources! They were able to inspect my recall without me moving to them or making unnecessary gas consumption. The service found me at my doorstep!! Just bufff my recall was taken care in convenient way. I highly recommend it.
John H. Was our salesman and went above and beyond to answer questions we had! He helped us narrow down vehicles within our budget and got us exactly what we wanted. Ben in fiance was also great and extremely knowledgeable. He made sure we felt comfortable with our warranty and explained all extra coverage options throughly. Great experience!
All employees were good to me, very pleasant and everything was explained to me.
I would trust these guys with my life. Unlike Corwin who would probably pull the plug and then make me pay for it
Cannot recommend Tim “Z” enough! Great salesman to work with.
Fast, courteous and the staff took time to listen to me, answer my questions and made me feel valued as a loyal customer.